Contact Us
Have questions? We'd love to hear from you.
Get in Touch
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Response Time
We typically respond within 24-48 hours during business days.
Location
Based in Moldova, serving users worldwide.
Give Feedback
Have a suggestion or feature request? We love hearing from our users and use your feedback to shape our roadmap.
Frequently Asked Questions
Quick answers to common questions
Are your tools really free?
All our tools are completely free to use. We support our services through advertisements, but there are no hidden fees, premium tiers, or credit card requirements.
Is my data safe and private?
Your privacy is our priority. All data you create (CVs, invoices, QR codes, passwords) is stored locally in your browser. We never upload, store, or transmit your personal information to our servers. You have complete control over your data.
How quickly will you respond to my inquiry?
We typically respond to all inquiries within 24-48 hours during business days. For urgent matters, please include "URGENT" in your email subject line, and we will prioritize your request.
Can I suggest new features or tools?
Yes! We love hearing from our users. If you have ideas for new features, improvements, or additional tools, please send us an email at hi@janex.io. Your feedback helps us make JaneX better for everyone.
Do I need to create an account?
No account is required. You can use all tools instantly in your browser without signing up.
Can I use the generated files for commercial work?
Yes. You can use generated documents, QR codes, and passwords for personal or business use, as long as you follow our Terms of Service.
How can I change the website language?
Use the language selector on the site. Your choice is saved in your browser for future visits.
Do I need to install anything?
No installations. JaneX runs entirely in your browser on desktop and mobile.